Prices:
Our prices are clearly displayed so you can be reassured there are no hidden extras.  A reasonable postage and package fee will be added when you have completed your shopping.

Products:
Miss Glam Hair has made every effort to display the products as accurately as possible.  All products have detailed descriptions, sizes and colour options where applicable.  Due to the differences between many different computer screens we cannot guarantee that the colour represented on your screen is 100% accurate.

Payments:
Miss Glam Hair accepts most credit cards and debit cards.  We operate a secure on-line processing system so you can buy with confidence.

Cheques or postal orders should be made payable to Miss Glam Hair and sent to:

Miss Glam
4 Seneschall Park,
Helston,
Cornwall, TR13 8GA

Delivery:
We aim to dispatch orders within 1-3 working days.  Our bespoke handmade items may take up to 14 days to be dispatched as they are specially commissioned on receipt of your order.

All items will be dispatched by Royal Mail first class recorded delivery.  We are unable to accept responsibility for late or non-delivered items due to unforeseen circumstances beyond our control.

Returns:
We are confident that you will be delighted with your purchases as we endeavour to supply only the highest quality goods and services.  In the unlikely event that you are dissatisfied in any way then please telephone us 01326 564986 or email us within 7 days of receiving your order before returning the item to us still in its original packaging. We will be happy to refund or exchange the item returned less deductions for postage and packaging.

Please ensure that you include your name, address and order number with the items. We strongly recommend that you return the item via recorded delivery, as we cannot take responsibility for any items lost in transit.

Please note that no refunds are available on pierced earrings due to health and hygiene reasons.